Went into the store today with my mind set of a brand of wheel for my Clubsport, a quick chat with Staff and I left with a completely different set of wheels that absolutly set the car off. Service was excellent and Tempe Tyres go right to the top of my list as a quality company which I will recommend to all my freinds.
Dear Sam i would like to complement you and your staff for being so polite and professional to me. I especially found Sachin very helpful & polite. I arrived from Wollongong late Monday afternoon (approximately 04:25pm) 2nd March after a one & half hours drive. The premises was a hive of activity, however Sachin concentrated on providing me with personalised excellent customer service. Sam, thank you so much for the discount on the wheels. It was such a pleasant & refreshing surprise not having to ask for a discount, but to have it offered to me. Great customer service & salesmanship!! I was only going to buy 2 wheels, however i ended up buying 3. The waiting area was comfortable. The cashier ladies behind the counter were pleasant, polite and helpful. My overall experience at Tempe Tyre's was a very refreshing & satisfying one. Congratulations to you and your staff Sam. Give Sachin a pat on the back because he deserves one. Kindest Regards, Greg Euston Wollongong
Excellent customer service. We have been customers for the last few years and every time we have outstanding service. They are quick and thorough and would not dream of going elsewhere. On our last visit Ahmad & Sachin were so helpful and friendly, it made having a puncture less of a stressful event. So very happy we travelled the distance to have such first class service at such a great price.
I give Tempe 5 stars. My story: I checked out three places (Blair, Costco and Tempe Tyres) and while Costco had the lowest price by only a bit lower than Tempe, the latter's reviews were exemplary. Plus, my tire brand and size was in stock...so no waiting! So I went to Tempe and "Billy" at the Tempe location: 856 Princes Hwy, helped me out. Very professional and he also helped explain how my tire sidewall was originally damaged. His shop was very busy and after I asked, he said the new tire should be installed within one hour. Well, on seeing all the folks waiting I still expected up to a 90 minute wait. Surprise, finished in under 45 minutes - plus at the low price quoted over the phone. Thanks Billy and thanks Tempe Tyre...
Had been looking for new alloys for my MG and Tempe Tyres was a familiar destination due to my always using the Princes Highway. Arrived at a very busy time but was soon seen to by Yose, who was polite friendly and extremely helpful. He made sure I understood every detail of the process relating to swapping out my wheels. He was patient and made my experience in choosing wheels really easy for me. He went above and beyond to help me choose the right product and made sure I was happy with my choice, not rushing me, not making me feel like I was inconveniencing his time. The customer service at Tempe Tyres is second to none and I would recommend anyone to shop with them. The whole team there were fantastic. Thank you..
Happy with service, price and tyres. I had the good fortune to be attended to by the friendly, courteous and knowledgeable Yose, who took the time to explain the options to me in detail which made my selection easy. He is an ornament to your organisation.
I have been going to Tempe Tyres for 12 years, for all my cars including family cars. They offer best price and service, On this occasion, Yose really helped with best selection tyre for my daughters Ford Focus.
This is the second time I have dealt with Yose, at the Tempe Tyre Service Centre. I would like to say a very personal thank you for his patience and his humble and very friendly customer service manner. The entire Team is great and full of enthusiasm. I always have my wheels and mags removed and replaced here and have done for many years but again, I just wanted to say a special thank you to Yose for all his time and information. Regards and see you in 12 months. Anthony
Just waited over 2 hours for 2 new tyres and wheel alignment, it was interesting to watch how long it took to get the tyres off and on (we can do this so quickly at home, a full set too!).
Purchased a new set of tyres this morning and must say it was the best costumer service I have experienced for a long time.Yose was our salesman and talked us through the whole purchase process in great detail. The new tyres were fitted and wheel alignment completed in record time. Would throughly recommend this company and will certainly be back again.