it was my first time dealing with this company. I made an enquiry and was put in contact with Yose. From start to finish it was an enjoyable and informative experience. I would recommend him and your company again 10/10.
Recently my partner took her car for a service at our much-loved and much trusted mechanic Renat from Randwick Motors Service Centre (Racecourse Motors) on Alison Rd. We needed two new rear tyres and he recommended Yose and Tempe Tyres. Anytime Renat recommends anything or anyone we immediately follow and trust his advice. I went there today and was most definitely not disappointed. Yose's service was first class, he was extremely polite and his advice was detailed and very thoughtful. But not only was the service first class, the price was also extremely reasonable! As an added bonus, while waiting I had a delicious fresh smoked salmon bagel (generous amount of salmon) and a lovely soy flat white from the cafe. The food was delicious, and well below city cafe prices, just like their tyre service! I couldn't recommend Tempe Tyres more highly. Thanks to Yose for immaculate service, a fantastic price and a thoroughly enjoyable experience. We will never go anywhere else for new tyres!
Been coming here regularly for 10+yrs, 2 x 4WD utes with a lot of country/city miles. Always best price, service prompt and straightforward. Can't go past Yose for gold standard assistance. Thanks also to Genesis today for his service.
I would like to thank Sam and Presley for their amazing service on Saturday 16th may. Companies around the country should go there to get a lesson in customer service.Big thanks ,wheel package looks brilliant.
Shout out to Peter S, who has absolutely flawless customer service! His patience in understanding what was needed, his communication and support was honestly one of the best I've experienced - and my career is in customer experience! Genuinely impressive customer focus, 10/10. Someone give this man a raise! :) Thanks Peter! Chris
Went into the store today with my mind set of a brand of wheel for my Clubsport, a quick chat with Staff and I left with a completely different set of wheels that absolutly set the car off. Service was excellent and Tempe Tyres go right to the top of my list as a quality company which I will recommend to all my freinds.
Dear Sam i would like to complement you and your staff for being so polite and professional to me. I especially found Sachin very helpful & polite. I arrived from Wollongong late Monday afternoon (approximately 04:25pm) 2nd March after a one & half hours drive. The premises was a hive of activity, however Sachin concentrated on providing me with personalised excellent customer service. Sam, thank you so much for the discount on the wheels. It was such a pleasant & refreshing surprise not having to ask for a discount, but to have it offered to me. Great customer service & salesmanship!! I was only going to buy 2 wheels, however i ended up buying 3. The waiting area was comfortable. The cashier ladies behind the counter were pleasant, polite and helpful. My overall experience at Tempe Tyre's was a very refreshing & satisfying one. Congratulations to you and your staff Sam. Give Sachin a pat on the back because he deserves one. Kindest Regards, Greg Euston Wollongong
Excellent customer service. We have been customers for the last few years and every time we have outstanding service. They are quick and thorough and would not dream of going elsewhere. On our last visit Ahmad & Sachin were so helpful and friendly, it made having a puncture less of a stressful event. So very happy we travelled the distance to have such first class service at such a great price.
I give Tempe 5 stars. My story: I checked out three places (Blair, Costco and Tempe Tyres) and while Costco had the lowest price by only a bit lower than Tempe, the latter's reviews were exemplary. Plus, my tire brand and size was in stock...so no waiting! So I went to Tempe and "Billy" at the Tempe location: 856 Princes Hwy, helped me out. Very professional and he also helped explain how my tire sidewall was originally damaged. His shop was very busy and after I asked, he said the new tire should be installed within one hour. Well, on seeing all the folks waiting I still expected up to a 90 minute wait. Surprise, finished in under 45 minutes - plus at the low price quoted over the phone. Thanks Billy and thanks Tempe Tyre...
Had been looking for new alloys for my MG and Tempe Tyres was a familiar destination due to my always using the Princes Highway. Arrived at a very busy time but was soon seen to by Yose, who was polite friendly and extremely helpful. He made sure I understood every detail of the process relating to swapping out my wheels. He was patient and made my experience in choosing wheels really easy for me. He went above and beyond to help me choose the right product and made sure I was happy with my choice, not rushing me, not making me feel like I was inconveniencing his time. The customer service at Tempe Tyres is second to none and I would recommend anyone to shop with them. The whole team there were fantastic. Thank you..